VBJ articles

June 2024

Eye out for a bargain? Saving money on equipment

Kitting out a clinic can be fraught with difficulties. Too much choice is one problem, while financing is another. However, common sense can be drawn on in acquiring what is needed at the lowest possible cost, being tax efficient and considering used equipment…

25 mins

May 2024

Are you being served? How to deliver great customer service

Veterinary practice is a service industry and while situations always occur where animal welfare trumps all, any business needs to entice and retain clients to stay afloat. This means excellent customer service must always be a key priority, so it’s vital to get it right…

28 mins

April 2024

In this VBJ Hygiene Insight, Vincent Sherard-Bornshin – chief executive of RSPCA Bury, Oldham and District – explains the benefits behind Truvox Multiwash in helping close the gaps in cleaning protocols after he invested in the system during COVID.

11 mins
Cat microchipping: getting it right for everyone

There will be new challenges and opportunities for veterinary practices when a change in the law comes into force on 10 June that will mean all cats in England have to be microchipped. In this article, the author explains everything you need to know about the  process…

22 mins

March 2024

Going out on a limb: starting your own practice

It doesn’t take much to set up a practice – just a good idea, common sense, graft, opportunity and, of course, appropriate funding. However, to last the course and become successful it takes thought and planning…

26 mins

February 2024

In house or laboratory? A look at the latest diagnostic options

In the ever-evolving field of veterinary diagnostics, the traditional “this or that” approach to performing and assessing diagnostic tests in the clinic or at an external laboratory is changing. So, it is vital to ensure your practice is keeping up with the latest developments…

26 mins
Graduate support: looking after the next generation

As leaders, we have the privilege of supporting new graduates through their first months and years in practice. We are shaping the next generation of vets, and those first few years will undoubtedly influence their future in this profession, writes Rebecca Robinson…

26 mins

January 2024

This latest VBJ Congress Insight feature explains how your practice and your team can benefit from the association’s upcoming annual event.

15 mins

December 2023

Subscription models: a paradigm shift in pet health care

Pet owners traditionally sought veterinary services on a pay-per-visit basis, often delaying essential care due to financial concerns. However, the subscription model has the potential to revolutionise pet health care by offering a more accessible, comprehensive, and cost-effective approach…

30 mins

November 2023

The current climate for the veterinary sector remains a busy yet challenging one. Veterinary practice … more

13 mins

October 2023

Starting your own vet practice: dreaming the possible

Since the COVID pandemic there has been a significant increase in the number of people looking to set up their own veterinary practice. But much needs to be considered for those thinking of taking the plunge, as Adam Bernstein discovered when he spoke to some of the experts…

31 mins

This Practice Building Insight discusses laying the foundations for successful veterinary practice with ACD Projects.

15 mins

September 2023

Selling your practice: market trends and best exit options

Many routes to practice ownership exist, so it stands to reason there’s no “one size fits all” exit strategy, either. Vicky Robinson looks at the best options in this fast-changing landscape...

25 mins
Dynamics of referral: don’t let your clients get lost in the process

Referring patients and clients away from your practice’s care is sometimes the best solution in terms of patient and client care, as well as clinical outcome. However, it can also be a minefield, with some of the most complicated client complaints resulting from referrals…

24 mins

August 2023

Passing the diagnostic test: how to get your vet clinic equipped...

Balancing the needs of all stakeholders is a crucial judgement to make before deciding to invest in new diagnostic equipment. It can be all too easy to waste a lot money on equipment that clinicians won’t use and clients won’t pay for, as Nacho Mérida Isla explains…

26 mins

July 2023

Building from solid foundations: remove risks from a start-up

It may be a risky gambit, but starting a new business from scratch and growing it can be very rewarding. Of course, nothing in life that’s worthwhile is easy, and setting up a practice is no different – but with thought and planning, it’s perfectly possible…

21 mins

June 2023

Bonus bonds – making the most of cat microchipping

From 10 June 2024, new rules in England mean owned cats must be implanted with a microchip before they reach the age of 20 weeks old. Tammie O’Leary reviews the new legislation and looks at how veterinary practices can benefit from this animal welfare initiative…

Sustainable development: thinking ahead to boost building performance

The Government’s “Build Back Greener” strategy sets out a series of policies and proposals for making the UK economy carbon neutral by 2050. It’s a massive challenge, but by changing the way it constructs and operates its buildings, the veterinary sector can do its bit to hit that ambitious target, writes Chris Copeman.

21 mins

As consumers become more environmentally conscious, businesses are under increasing pressure to adopt sustainable practices. Here, CPC reveals a sustainable product that could revolutionise the pet cremation sector…

May 2023

Making the most of RVNs: it’s time to play to their strengths

Recruitment and retention issues, and unprecedented demand for services have created a perfect storm that is stretching many practice teams to the limit. With a sizeable number of VNs leaving because they feel undervalued, underpaid and underused, one solution to increasing profits may be staring us in the face…

27 mins