VBJ articles

At this time of year, thoughts turn to the trips and holidays we plan to take. In the short term, coronavirus has put paid to that. But while we may not be able to travel, employees are still accruing holiday, and many are wondering how the rules will play out…

Good communication between practice and client is key to establishing, growing and maintaining a successful business. This includes all messaging and marketing, the way a practice looks, the services it offers and how it engages with clients…

A potential law change that could make microchipping compulsory in feline pets could provide valuable opportunities for veterinary practices. And with almost a third of the nation’s domestic cats not having a microchip, practices should be ready to make the most of those opportunities...

An ever-increasing range of digital products and services is available to help modern veterinary practices better serve the needs of both their staff and their clients. But to make those systems work effectively and efficiently, practices must ensure all their tech is properly integrated.

In a three-part series, vets and tech consultants Guen Bradbury and Greg Dickens look at the way technology will impact on the areas of communication, diagnostics and surgery. This first part looks at what communication technology might be coming online in the next five years and how practices can learn to select the right tools for them…

The massive impact of coronavirus has left the world in a liminal state; a threshold between the established norms of the past, and an uncertain and unknowable future. Alan Robinson explains how to navigate this threshold by avoiding its many perils and making the most of the opportunities it provides...

In this, the third VBJ Lockdown Lowdown, we revisit veterinary business consultant Alison Lambert to discuss all things business – from finance and furlough to waiting time and wellness.

When Lennon Foo opened Amity Vets in Newton Abbott nearly three years ago, he had a bold vision for the way he wanted to deliver veterinary care. VBJ caught back up with Lennon to see how his practice and bold, client-centred vision was bearing up to the coronavirus crisis...

Coronavirus has brought swift, sudden change, and a new normal now prevails. Alan Robinson explains why businesses that hope to survive the present and thrive in the future must understand what these changes mean, and how to respond...

Vaccinating rabbits is unlikely to be at the top of your agenda; however, now is a good opportunity to understand how practices need to safely switch their clients on to MSD Animal Health's latest vaccine when they start to return to vaccination.

The UK has around one million pet rabbits, and a growing number of practices are capitalising on the lack of care and attention some receive. Research has shown many owners seek out practices that specialise in rabbit care over those who don’t, so it’s worth investing time and thought to make sure they choose you…

Climate change, increased pet travel and the incoming tide of overseas rescues means it is not just old enemies your practice needs to be ready for – new threats are on the horizon, too. But fear not, as practices have never been in a better position to take the flight to the enemy...

In these difficult times, providing veterinary care has suddenly become a serious challenge. Animals still need medical help and clinical teams across the UK have been turning to new ways of fulfilling their duty of care…

Vet Chris Copeman built one of the first Passivhaus homes in the UK and now he has opened its first Passivhaus veterinary practice.

As services that are subscription based become an increasingly large part of life, preventive health care plans are becoming the norm in veterinary practice in the UK. Clients ask for them, and most forward-thinking practices now have one, but it’s important to make sure your plan fits your practice...

MWI Animal Health marketing executive Meg Chiplen outlines three good starting points to help ensure your website makes a good first impression with potential customers.