VBJ articles

August 2018

With clients able to access many sources of information, tone and nature of conversations with their vet have evolved. This can be a challenge; however, a change of approach can mean clients and clinicians leave the consult happy.

26 mins

Medivet is now one of the biggest practice groups in the UK, with more than 250 sites across England and Wales. To get a better idea of how the business works, VBJ paid a visit to the place where it all began more than 30 years ago.

3 mins

July 2018

One of the most powerful hiring and motivational tools you have in your workplace is a job description for each employee. Good ones will help you find the right person for the job and team members focus on doing their jobs well, so it is worth spending time to get them right ...

22 mins

Engaging and communicating with pet owners is essential if vets are going to administer consistent patient care and remain relevant as animal experts. Engagement begins with outreach, and outreach originates in need ...

37 mins

RVNs play an invaluable role, yet are increasingly harder to recruit, and arguably harder to retain, than vets. For practices to remain successful, recognising, rewarding and developing VNs is no longer an optional extra ...

17 mins

Health care plans can be a great way of protecting pets, bonding with clients and marketing a veterinary practice. But the devil's in the detail when it comes to deciding what to put in, what to leave out and how much to charge ...

17 mins

After looking at the challenges around the perinatal period. Liz Barton discusses parental leave and discovering it’s perhaps not the long, relaxing career break imagined.

26 mins

The automatic joining of workers to a company pension scheme – known as auto-enrolment – celebrated its fifth birthday in October 2017. On 1 February 2018, the process was finally completed, but, as Adam Bernstein explains, auto-enrolment is still a big and potentially costly issue for British business ...

22 mins

New research from Miele reveals vets’ concerns over the impact of negative online reviews and what matters most to their customers.

19 mins

There is something very British and familiar about a high street veterinary practice based in a converted red brick house. Late Victorian and Edwardian era buildings often ooze character and charm, but also present some unique challenges to a growing business...

11 mins

June 2018

The VBA provides a fresh, hands-on and highly effective approach to selling your veterinary practice.

2 mins

Simon Wheeler, from Agria Pet Insurance, explains how increasing the number of clients with cover can enhance animal welfare, increase profitability and even boost 
well-being across the profession.

22 mins

Antimicrobial resistance has been described as one of the biggest threats facing both human and animal health. But there are steps all practice owners or managers can take to keep their own house in order and help beat the bugs.

12 mins

In the third part of this series on veterinary practice funding, Gary Hemming discusses investing in new equipment and cost-effective ways to make payments.

13 mins

Gary Hemming continues his veterinary practice funding series with details about credit facilities and business loans available, and how to choose the correct service for your circumstances.

13 mins

Manufacturer of award-winning air purifier range explains why veterinary practice managers should consider investing in technologies to tackle inevitable nasty odours.

There has been a lot of talk in recent years about the one health concept, so it seems entirely appropriate that orthopaedic specialists Mark Bush and Martin Owen chose a former medical centre to house their new referral business.

7 mins

May 2018

In the first part of his series on veterinary practice funding, Gary Hemming discusses the basic financial requirements of buying or refinancing a practice and the options for commercial mortgages.

14 mins

Vets and VNs see the benefits of microchipping on a daily basis, but is this always the case for their clients? Madeline Haynes looks at what practices can do to overcome the barriers and maximise the business opportunities…

21 mins

Deciding when and how to exit your veterinary practice can be one of biggest decisions any owner or senior partner will make. Whether you’re wanting to put a succession plan in place, or considering a sale, a realistic strategy is needed to prevent you from ending up out of pocket.

18 mins