VBJ articles

Vicky Robinson discusses why it's important to see beyond the obvious ‘cute factor’ and recognise the significant clinical and commercial factors implicit in the arrival of a new puppy or kitten.

Kay Hamblin and Lindsay Brazil look at how acquiring leadership skills can benefit anyone working in practice, not just those in formal leadership roles.

Do you know a ‘hashtag’ from a ‘like’? Have you the confidence to post content on your practice social media? Elanco’s Linn Adams offers hints and tips on what social media platforms to use and content that will appeal to clients.

In the first of a two-part series exploring simple, but effective, ways to regain control of your practice finances, Alison Lambert focuses on one fundamental shift that will greatly improve the profitability and sustainability of your business model.

Jeff Steedman explains the importance of weighing up your options and seeking sound financial advice before using pension products to buy commercial property.

Google AdWords has grown into a relevant tool for businesses to use as part of their digital marketing strategy. Brooke Wheeler explains how it has become a platform trusted by internet users and can be as valuable as organic search results.

An increase in the number of insured clients can have a big impact on practice profitability. Alan Robinson from Vet Dynamics explains how to make it happen and raise your bottom line.

Obesity is now recognised as the most important medical disease in pets¹. In the UK alone, at least 59% of dogs and 39% of cats are overweight or obese^2,3. This is a big challenge for small animal vets, but it can also provide some big opportunities.

Revenue in the veterinary market has remained largely static, but this doesn’t mean growing your practice is a zero-sum game. Graeme Pack and Giles Pugh look at improving compliance.

Regular unplanned absences can cripple small practices and cause considerable problems for larger operations too. But before taking action it is vital to know the law when it comes to managing employee sickness, explains Emily Chalkley.

As a practice manager, life can be a blur: a multitude of meetings, admin and customer conundrums. It can be difficult to juggle the daily challenges, let alone consider them from a different viewpoint. Yet, doing so could pay dividends, says Holly Kernot.

The last thing any practice owner or manager needs is to be asked to appear before an employment tribunal. But if the worst does happen, it is vital to know exactly where you and your practice stand, says Mark Stevens.