VBJ articles
January 2016
According to the Association of British Insurers (ABI), in 2014 UK pet insurers paid out … more
23 minsThe most troubling euthanasia cases typically concern client reluctance to consent to urgently needed euthanasia … more
The idea of turning a veterinary practice upside down and shaking it vigorously may seem … more
Compulsory microchipping for all dogs in England, Scotland and Wales will come into force in … more
Retailers understand customer experience is crucial to commercial success. They are miles ahead of us, … more
December 2015
Imagine a dog’s owners have a problem with their beloved Ranger. This could be a long-standing … more
No matter how good you, your practice and your people are you will occasionally encounter an … more
Your practice management system (PMS) is most effective when used as an information provider rather than … more
With the major switch from print advertising to digital marketing comes many avenues on which … more
Employers want to know what their employees are doing at work. From a purely practical … more
November 2015
Obesity is a common condition in dogs and cats with prevalence ranging from 25% to more … more
17 minsSome exceptional things have been happening in my life recently. After three years in ownership … more
One of the more awkward affairs to follow is an ageing heavy metal band. Bare chests, … more
When you’re running your own business, it’s not good enough to just stand still – especially … more
While I am no fortune-teller, I can give an educated guess to the direction veterinary practice … more
Practice owners and managers are constantly looking for ways to improve the financial health of their … more
Over the past few months we have been following a number of steps that will hopefully … more
A record number of delegates and exhibitors are expected to attend the seventh London Vet Show … more
October 2015
When you are in the middle of a hectic and stressful working environment – something only … more
10 mins