VBJ articles

It’s baffling to comprehend how a sniffling kitten in your clinic could contribute to killing an extra 10 million people every year by 2050. Yet, that’s exactly what’s at stake, according to the World Health Organization, the World Alliance Against Antibiotic Resistance and nearly every government on the planet.

The induction is the single most important step in the recruitment process – and the most … more

With the passage of time comes the growing awareness our planet is just not coping … more

Helping you reach out to both current and potential customers on a regular basis, e-newsletters are … more

A survey by HMRC on what businesses thought of the new real time information (RTI) process … more

Let’s start at the beginning and ask a simple question: what did you purchase the in-clinic lab … more

In my 26 years of veterinary practice I’ve heard the phrases “you care more about … more

According to the Association of British Insurers (ABI), in 2014 UK pet insurers paid out … more

The most troubling euthanasia cases typically concern client reluctance to consent to urgently needed euthanasia … more

The idea of turning a veterinary practice upside down and shaking it vigorously may seem … more

Compulsory microchipping for all dogs in England, Scotland and Wales will come into force in … more

Retailers understand customer experience is crucial to commercial success. They are miles ahead of us, … more

Imagine a dog’s owners have a problem with their beloved Ranger. This could be a long-standing … more

No matter how good you, your practice and your people are you will occasionally encounter an … more

Your practice management system (PMS) is most effective when used as an information provider rather than … more

With the major switch from print advertising to digital marketing comes many avenues on which … more