Given their spending power, millennials deserve the attention of your veterinary practice. This generation – born between 1980 and 2000 – is 13 million strong in the UK, and it’s finding the right mix of authenticity and technology that will bring them to your consult room...

The VMG has reviewed and rebuilt its flagship qualification to ensure it remains at the forefront of 21st century veterinary leadership. Here, the association explains the reasons for this and what it means for the sector.

Coronavirus continues to dominate the agenda, but for some the Brexit deadline is now starting to loom just as menacingly. For practices like Parklands Veterinary Group in Dungannon, Northern Ireland, what happens on 1 January is of huge significance, as VBJ discovered when we spoke to clinical director Eamon Donnelly…

In 1909, Harry Gordon Selfridge, the founder of Selfridges department store, invented the phrase “the customer is always right”, which was immediately adopted by other businesses and used as a standard. The intentions were good, but, as Alan Robinson explains, things have changed a great deal during this past century – and particularly in the past 12 months…

Leading the organisation through a pandemic has been a big job for president Anna Judson, but it’s a job she has clearly relished as SPVS has adapted and evolved to the fast-changing demands of the situation...

Coronavirus has changed the world – and it has also changed what clients expect from their veterinary practice. Change is often a scary thing, but with a planned and pragmatic approach, your practice can survive and even thrive in a post-COVID world...

One of the most persistent myths attached to owning a practice is that it’s impossible to maintain a sensible work-life balance when you’re running the show. But the reality can be very different, as VBJ discovered when we paid a visited to Henlow Veterinary Centre, an independent first opinion practice in Bedfordshire…

Nutrition is one of the cornerstones of pet health and is not just a one-off decision, as the needs of animals change throughout their lifetimes. So it is absolutely crucial to ensure your practice is able to give the latest up-to-date advice and the most informed recommendations to often uninitiated clients…

Part two of a series of features with the VMG discussing a groundbreaking new framework for the future.

“If you are not willing to learn, no one can help you. If you are determined to learn, no one can stop you...” – motivational speaker Zig Ziglar.

Eastcott Referrals was born when Peter Southerden began offering dental referrals from a small practice based in an old Victorian house in Swindon almost 20 years ago. The practice long ago outgrew its humble origins and while dentistry is still a key focus, Eastcott now has strong roots in many different areas...

Anyone involved in running a practice knows how big a challenge it can be to find a vet who fits with your culture and the rest of the team. So at Peter Fenton Equine Veterinary Practice near Manchester, owner Diane Horner has decided to take a radically new approach to this perennial problem...

Offering the best possible clinical care is the top priority for any veterinary practice, but being in a position to do that is often no easy task. Behind the scenes of any business are a myriad of vitally important external relationships – from who checks the accounts to who cleans the windows...

Making the right choices when selling on a veterinary practice is never easy – especially against the backdrop of a pandemic that has had such seismic impacts across the sector. But there are still options for those planning their exit strategy and here Vicky Robinson takes a close look at what those options are...