VBJ articles
July 2024
June 2024
Bury St Edmunds Veterinary Centre is an excellent example of a practice that is being run in a way to suit all stakeholders. Great veterinary care, a strong team ethos and excellent customer service are what make this practice tick, as VBJ discovered when we paid a visit to Suffolk last month…
33 minsMay 2024
The buzz around Creature Comforts has been building since news first emerged of a “pet tech” start-up with eye-catching plans to revolutionise the way veterinary care works for vets, pets and clients. So, when the first clinic opened in central London last month, VBJ caught up with founder Russell Welsh to see if this ambitious venture looks like it’s living up to the hype…
33 minsApril 2024
The most predictable consequence of last month’s CMA announcement was the unwelcome return of sensationalised “money-grabbing vet” stories across the mainstream media. In almost every case, however, such ill-informed headlines couldn’t be further from the truth, as VBJ was delighted to rediscover when we paid a visit to Nightingale Vets last month…
33 minsMarch 2024
Creating a new veterinary practice is often a team effort, and that was certainly the case when Beacon VetCare in Cornwall opened last year. It might be the names of Colin and Lizzy Whiting above the door, but this new community business is the work of many hands, as VBJ discovered when we paid a visit last month...
33 minsFebruary 2024
January 2024
December 2023
November 2023
October 2023
September 2023
Pickles became the UK’s first members-only vet practice when the doors of its Fulham clinic opened late last year. At launch, founders talked of fixing “a broken system” and of creating a £1 billion business - but is Pickles living up to the hype? VBJ headed to west London to find out…
34 minsAugust 2023
July 2023
June 2023
May 2023
The idea of mobile veterinary practices was still very much in its infancy when Rosie Smith set up Paws Indoors back in 2003. But despite the odd bump in the road over the past two decades, this peripatetic pioneer has made it work – as VBJ discovered when we caught up with Rosie last month…
27 minsApril 2023
March 2023
The proliferation of referral centres in recent years means pets being sent long distances for specialised treatment has become an increasingly rare occurrence. But in some remote regions, long trips over land and sea remain par for the course, as VBJ discovered when we spoke to Highland Vet Referrals in Inverness…
27 minsFebruary 2023
One of the veterinary sector’s central narratives in the past few years has been the story of big corporate groups swallowing up small independent practices. But as VBJ discovered when we paid a visit to Martin and Manifold Vets in Cirencester last month, the little guys are beginning to bite back…
January 2023
The key ingredients needed for a successful veterinary practice don’t change a great deal – wherever you happen to be in the world. Strong leadership, a motivated team and top-class client care are universal requirements, as VBJ discovered when we caught up with Catherine Harper of Barossa Veterinary Service...